The Summit Federal Credit Union

Contact Information by Department or Service

Member Service Center
(585) 453-7030 or (800) 836-7328 extension 7030
Fax: (585) 453-7242
mservice@summitfcu.org

Corporate Headquarters Mailing Address:
The Summit Federal Credit Union
Canal Ponds Business Park
100 Marina Drive
Rochester, New York 14626

Quik Tran, 24-hour Teller-by-Phone Service
(585) 453-TRAN (8726) or (800) 321-TRAN (8726)

Savings Rates Hotline
(585) 453-RATE (7283) or (800) 836-7328 extension 7283

Loan Rates Hotline
(585) 227-LOAN (5626)

Mortgage Rates Hotline
(585) 453-7017 or (800) 836-7328 extension 7017
Email: mortgage@summitfcu.org

Lost or Stolen ATM/ Debit Cards
(585) 453-7000 (Monday-Friday between 9 a.m. and 5 p.m.)
(800) 754-4128 (After Business Hours)

Lost or Stolen Gift Cards
(800) 847-3473

VISA Credit Card Customer Service
(800) 654-7728

Corporate Communications
For media inquiries and marketing questions email: MemberUpdates@summitfcu.org

Business Relationships
For community involvement, employee benefits and business partnerships, email: BusinessRelationships@summitfcu.org

Branch Locations
For addresses of all of The Summit's branches, please visit the Branch Hours and Locations page.

Fax Numbers
For fax numbers for all of The Summit's branches, please visit the Branch Hours and Locations page.

Comments
In most cases, we will reply to your email within two business days.

Supervisory Committee
If you have a problem that you are unable to resolve through normal channels, please contact the Supervisory Committee.

To contact the Committee, write to PO Box 26477, Rochester, NY 14626, Attn: Supervisory Committee.