The Summit Federal Credit Union

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Contact Information by Department or Service

Member Service Center
(585) 453-7030 or (800) 836-7328 extension 7030
Fax: (585) 453-7242
mservice@summitfcu.org

Corporate Headquarters Mailing Address:
The Summit Federal Credit Union
Canal Ponds Business Park
100 Marina Drive
Rochester, New York 14626

Quik Tran, 24-hour Teller-by-Phone Service
(585) 453-TRAN (8726) or (800) 321-TRAN (8726)

Savings Rates Hotline
(585) 453-RATE (7283) or (800) 836-7328 extension 7283

Loan Rates Hotline
(585) 227-LOAN (5626)

Mortgage Rates Hotline
(585) 453-7017 or (800) 836-7328 extension 7017
Email: mortgage@summitfcu.org

Lost or Stolen ATM/ Debit Cards
(585) 453-7000 (Monday-Friday between 9 a.m. and 5 p.m.)
(800) 754-4128 (After Business Hours)

Lost or Stolen Gift Cards
(800) 847-3473

Bill Payment Customer Service
(800) 823-7555

VISA Credit Card Customer Service
(800) 654-7728

Corporate Communications
For media inquiries and marketing questions email: MemberUpdates@summitfcu.org

Business Relationships
For community involvement, employee benefits and business partnerships, email: BusinessRelationships@summitfcu.org

Branch Locations
For addresses of all of The Summit's branches, please visit the Branch Hours and Locations page.

Fax Numbers
For fax numbers for all of The Summit's branches, please visit the Branch Hours and Locations page.

Comments
In most cases, we will reply to your email within two business days.

Supervisory Committee
If you have a problem that you are unable to resolve through normal channels, please contact the Supervisory Committee.

To contact the Committee, write to PO Box 26477, Rochester, NY 14626, Attn: Supervisory Committee. You may also send an email to the Supervisory Committee. Please note: In order to ensure timely responses, email messages sent to the Committee are read by other Summit personnel as well.

*You must be a member of The Summit FCU to take advantage of its products and services. Loans are subject to credit approval and certain limitations may apply. We do business in accordance with the Fair Housing Law and the Equal Credit Opportunity Act.
**Representatives are registered, securities are sold, and investment advisory services offered through CUNA Brokerage Services, Inc. (CBSI), member FINRA/SIPC, a registered broker/dealer and investment advisor, 2000 Heritage Way, Waverly, Iowa 50677, toll-free (866) 512-6109. Nondeposit investment and insurance products are not federally insured, involve investment risk, may lose value and are not obligations of or guaranteed by the financial institution. CBSI is under contract with the financial institution, through the financial services program, to make securities available to members. CUNA Brokerage Services, Inc. is a registered broker/dealer in all fifty states of the United States of America.