You've come to the right place if you have questions, or need forms. Please check the list below for more detailed information on what you're looking for. If you still can't find it, feel free to call our Member Service Center at (585) 453-7030 or toll-free at (800) 836-SFCU extension 7030 or email us.

Account Maintenance Fee Income Exemption Close Account Request  PIN Request Form
ACH Dispute Form Courtesy Pay Cancellation Statement Copy Request Form
ACH Origination Agreement Debit/ATM Cardholder Disputed Transaction Form Summit Simple SwitchKit
Change of Address Debit/ATM Cardholder Fraudulent Transaction Form  Termination of Joint Owner
Check Copy Request Form Deposit Slip  VISA® Statement Copy Request Form
Checking Account Reconciliation Form Membership Enrollment Application Wire Transfer Form

Some of our forms cannot be submitted online. Please print these completed forms and:

  1. Submit at any Summit branch location
  2. Mail to our Member Service Center at our Corporate Headquarters:

    Canal Ponds Business Park
    100 Marina Drive
    Rochester, NY 14626
    Attn: Member Service Center
  3. Fax to our Member Service Center at (585) 453-7242



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National Credit Union Administration, a U.S. Government Agency

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Serving Central & Western New York
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Summit Online Access Enrollment

Enrolling in Online Access is easy - here's how:

If you don't have an Online Access PIN or need assistance, please call (585) 453-7030 or (800) 836-7328.