You've come to the right place if you have questions, or need forms. Please check the list below for more detailed information on what you're looking for. If you still can't find it, feel free to call our Member Service Center at (585) 453-7030 or toll-free at (800) 836-SFCU extension 7030 or email us.

Account Maintenance Fee Income Exemption Deposit Slip
ACH Dispute Form Membership Enrollment Application
ACH Origination Agreement PIN Request Form
Change of Address Statement Copy Request Form
Check Copy Request Form Summit Simple SwitchKit
Checking Account Reconciliation Form Termination of Joint Owner
Close Account Request Visa Balance Transfer Form
Courtesy Pay Cancellation Wire Transfer Form
Debit/ATM Cardholder Disputed Transaction Form    
Debit/ATM Cardholder Fraudulent Transaction Form    

Some of our forms cannot be submitted online. Please print these completed forms and:

  1. Submit at any Summit branch location
  2. Mail to our Member Service Center at our Corporate Headquarters:

    Canal Ponds Business Park
    100 Marina Drive
    Rochester, NY 14626
    Attn: Member Service Center
  3. Fax to our Member Service Center at (585) 453-7242



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National Credit Union Administration, a U.S. Government Agency

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Serving Central & Western New York
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Summit Online Access Enrollment

Enrolling in Online Access is easy - here's how:

If you don't have an Online Access PIN or need assistance, please call (585) 453-7030 or (800) 836-7328.