As the coronavirus situation unfolds, we know that you may need extra help. We are here to assist you. If you have experienced a disruption in your income due to COVID-19, and need help meeting your monthly obligations, we have resources designed to help members facing financial hardship due to COVID-19.

Loan Payment Relief Assistance
Loan extensions for members who qualify are available for up to 3 months on consumer loans including auto, home equity, boat, RV and personal loans.

Mortgage Loan Assistance
Should you need temporary relief from your mortgage payments You may request up to 6 months of first mortgage loans forbearance (suspension of payments). During the forbearance, you will not be charged late fees, and payments will not be reported late to the credit reporting agencies.

Member Assistance Loan
Our new Member Assistance Loan allows members to borrow up to $3,000 for up to 36 months at just 3.0% APR2. We’ll also delay your first payment for 6 months from the loan opening date, so you can focus on other things. These funds can be used for important expenses such as paying bills, purchasing groceries, etc.

Member Fee Waivers
As a reminder, we returned to our standard fee policy for EZ Loan Pay, Courtesy Pay, Courtesy Pay Select and Share-to-Share Overdraft Transfer fees.

Paycheck Protection Program
The Paycheck Protection Program (PPP) resumed accepting applications July 6, 2020, in response to the President signing the program’s extension legislation. Although the new deadline to apply for a PPP loan is August 8, 2020, you will need to submit your application by Wednesday, August 5, 2020. This will provide enough time for your application to be processed before the SBA deadline. Click here to start the application process. Please note: You will need to establish a unique user name and password for the linked site, which is different than the username and password for your Summit online and mobile accounts. Learn more about the Paycheck Protection Program.

If you are experiencing financial hardship, please contact us at (585) 453-7030 or (800) 836-7328 extension 7030 to discuss your specific situation. The Summit will work with you to develop a personal solution that best fits your financial needs.


1. Member eligibility required.  Loans are subject to credit approval and certain limitations may apply. The Member Assistance Loan is a Personal Loan of up to $3,000 with a term up to 36 months (plus 6 months of deferred payments) at a rate as low as 3.00% Annual Percentage Rate (APR). The stated APR is the lowest available. Payment example: If you deferred the first payment for six months, a personal loan of $1,000 for 36 months at 3.00% APR will have $0 monthly payments for the first six months followed by 36 monthly payments of $29.46. Your monthly payment would be lower if you do not defer the first 6 payments.  Payment example: A personal loan of $1,000 for 36 months (without 6 months of deferred payments) at 3.00% APR will have a 36 monthly payments of $29.09 . APR may vary depending on each individual’s credit history and underwriting factors. APRs range from 3.00% to 9.25%. Summit’s loan programs, rates, terms and conditions are subject to change without notice.