Upgrading Your Experience: Welcome to Our New Phone System
You asked. We listened.
The Summit has upgraded its phone system to provide you with an improved experience when you call.
What are the enhancements and improvements?
The phone system upgrade will deliver several new capabilities to get you to a live person as quickly as possible, including:
Call-Back Functionality
Save your spot in line. When it is your turn, a Summit representative will call you back.
Voice Steering
State your requests to reach the right representative sooner rather than using numerical prompts.
Fraud Prevention
Experience added peace of mind and security with fraud detection capabilities.
Additional features
Self-Authentication
Stay secure and fast track your ability to reach the right representative with self-authentication.
Smart Info
Access basic account information such as balances and recent transactions while on the go.
Same great people. Same great service.
We are committed to ensuring a seamless transition during this phone system upgrade. Rest assured, our primary goal is to continue providing you with excellent service and support throughout the process.
Unlock 24/7 account access and get your finances at your fingertips with Online Access and Mobile Banking. Enroll in Online Banking.
Thank you for your continued trust and membership with us. We look forward to serving you with our enhanced phone system!