Information for your Online Experience

First Time Logging In

What you will need: Your Member Account Number and a Summit issued temporary PIN number.

  • For the first time logging in, your member number will serve as your Username and your Summit issued PIN number will serve as your Password. After that, you will need to create a Username and Password and enter a valid phone number. (Your phone number will be used to authenticate you in the future if you forget your password or use an unknown device).
  • Follow the step by step prompts to complete your Online Access registration.
  • If you are still unable to log into your account, please contact the Member Service Center at (800) 836-7328 extension 7030 or (585) 453-7030.

Important Information:

Your PIN number is provided at the time your Summit account is opened. If you did not receive one, a Summit Representative can provide a PIN after a few verification questions.  Please note: This is not your Debit/ATM PIN number.

Forgot Your Password

If you forgot your password, click here to get your password reset. For everything else, click here to view our Helpful Tips and step by step instructions to walk you through any compatibility issues.



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Summit Online Access Enrollment

Enrolling in Online Access is easy - here's how:

If you don't have an Online Access PIN or need assistance, please call (585) 453-7030 or (800) 836-7328.