About Us > Contact Us

Find An ATM, Summit Branch Or Shared Branch

the summit branch

Holidays

The Summit closes to observe several holidays throughout the calendar year. Please view our Holiday Branch Hours for more information.

ATM and Shared Branch Locator

Use the locator below to find an ATM or Shared Branch near you. New to Shared Branching? Learn more about what Shared Branching is and how it can help you.

For questions about our services, we’re here when you need us.

To ensure the security of our members, account-specific information and/or transactions cannot be managed via e-mail.

Member Services

(585) 453-7000 or (800) 836-7328 

Call Center Hours

Monday8:30 AM – 5:00 PM
Tuesday8:30 AM – 5:00 PM
Wednesday9:30 AM – 5:00 PM
Thursday8:30 AM – 5:00 PM
Friday8:30 AM – 5:00 PM
Saturday8:30 AM – 1:30 PM
SundayClosed

Mortgage Department

(585) 453-7010 or (800) 836-7328
mortgage@summitfcu.org

Real Estate Payoffs – Mortgage and Home Equity RealEstatePayoff@summitfcu.org

Mortgage Servicing MortgageServicing@summitfcu.org

Mortgage Department Hours

Monday8:30 AM – 5:00 PM
Tuesday8:30 AM – 5:00 PM
Wednesday8:30 AM – 5:00 PM
Thursday8:30 AM – 5:00 PM
Friday8:30 AM – 5:00 PM
SaturdayClosed
SundayClosed

Mailing Address

The Summit Federal Credit Union
Canal Ponds Business Park
100 Marina Drive
Rochester, NY 14626

Need Help?

Check out the answers to our frequently asked questions

Other Contact Information

InquiriesContacts
Community Involvement, Employee Benefits, Business Partnershipsbusinessrelationships@summitfcu.org
Media Inquiries & Marketing Questionsmemberupdates@summitfcu.org
Mortgage Inquiriesmortgage@summitfcu.org
Supervisory CommitteeLearn More
BranchFax Number
Member Service Call Center(585) 453-7242
Mortgage Office(585) 453-7216
Brighton Branch(585) 241-8961
Clarence Branch(716) 688-1805
Cortland Branch(607) 662-4215
Delaware/Hertel Branch(716) 447-0158
Erie Blvd Branch(315) 218-0231
Greece Branch(585) 453-7247
Henrietta Branch(585) 359-7596
Hilton Branch(585) 392-1338
Irondequoit Branch(585) 250-1118
Main/Winton Branch(585) 224-2530
Penfield Branch(585) 388-3740
Perinton Branch(585) 223-0828
Seneca Falls Branch(315) 568-1563
Taft Road Branch(315) 378-4872
Lost or Stolen ATM/Debit Cards
Monday – Friday from 8:30 am – 5:00 pm(585) 453-7000
After business hours(800) 836-7328

Visa® Credit Cards
Visa® Credit Card Customer Service(866) 820-4085
Visa Signature® Credit Card Customer Service(855) 693-9981
Visa Signature® Concierge Service(800) 953-7392
Lost or Stolen Visa® Credit Card(855) 709-8126

Visa® Debit Cards
My Rewards™ Debit Card Information(855) 887-8844

Visa® Gift Cards
Lost or Stolen Gift Cards(800) 847-3473
Quik Tran 24-hour Teller-by-Phone Service(585) 453-8620