We’re Here to Help—In Person or Online
Looking for support? Check out our branch locations to find the best fit. Whether you want to meet face-to-face or connect online, we’re ready when you are.
Away from home and need to visit The Summit? No Problem. We’ve got 5,600 branches at your service.
Even if you don’t live or work near a Summit branch or if you’re traveling, you can visit any of 5,600 CO-OP Shared Branches nationwide just like you were at a Summit branch.
Visiting a shared branch is easy.
You will need:
- Our name: The Summit Federal Credit Union.
- Your account number.
- A valid government-issued photo I.D., such as a U.S. Passport or State Driver’s License.
That’s all! To find a shared branch near you, just search our shared branch finder or look for the CO-OP Shared Branching sign in the window of participating credit unions.
For questions about our services, we’re here when you need us.
To ensure the security of our members, account-specific information and/or transactions cannot be managed via e-mail.
Member Services
(585) 453-7000 or (800) 836-7328
Call Center Hours
| Monday | 8:30 AM – 5:00 PM |
| Tuesday | 8:30 AM – 5:00 PM |
| Wednesday | 9:30 AM – 5:00 PM |
| Thursday | 8:30 AM – 5:00 PM |
| Friday | 8:30 AM – 5:00 PM |
| Saturday | 8:30 AM – 1:30 PM |
| Sunday | Closed |
Mailing Address
The Summit Federal Credit Union
Canal Ponds Business Park
100 Marina Drive
Rochester, NY 14626
Other Contact Information
