Account Closure

Looking to close your account?

While you are investigating closing your account at The Summit, please know we don’t want to see you go! Closing an account and starting over can be challenging and we have a variety of products and services that can help you on your financial journey. We are here to help you make decisions to ensure your best financial future.

I’d like to close my account because…  

I’m Being Charged a Fee(s)

We’re sorry to hear that you want to close your account. You’ll find several options below for ways to avoid a fee based on the type of account you have with us.

mobile banking

Utilize Online/Mobile Banking

Did you know you have access to your account wherever you are? You can check your balances, set low balance alerts, set up scheduled transfers, deposit checks, chat, send secure messages to a Member Service Specialist in your online access and mobile banking accounts. We also offer Zoom appointments for your face-to-face needs.

mail caution

Set Up Low Balance Alerts

Did you know you can set up low balance text alerts and scheduled transfer features within Online Access? It’s easy to receive notifications when your balance goes below a certain amount. 

Use Your Debit Card for 10 Transactions Per Month

If you’re being charged an Account Maintenance fee, did you know that you only need to use your debit card 10 times a month to avoid being charged the fee? Other ways that you can avoid the Account Maintenance Fee are to set up direct deposit, income exemption, multiple accounts exemption or refinance your loan at The Summit. We have great rates and would love to save you even more money! 

Add an Overdraft Line of Credit

If you are receiving overdraft fees, we have a product that is tied to your account, providing a revolving line of credit that gives you peace of mind and the flexibility to access funds when and if you need them. 

financial education

Enroll in Direct Deposit

Electronic deposits are completed faster than with manual, paper-based processes. Plus, on payday, you can also skip a trip to the branch to deposit your paycheck. Your money is already there, so you won’t have to deposit it and then wait for the funds to clear. 

EZ loan pay

Fill Out a Checking Account Conversion

If you’re currently in the Premium Checking account and no longer maintain the minimum balance, contact us to fill out a checking account conversion form and we will transfer you to the Enhanced Checking account at no charge.

Think you were charged unnecessarily?

We’re sorry to hear that we didn’t meet your service expectations. We would like an opportunity to review and address the situation.


Other Loan Needs

Did you know the greater your financial relationship with The Summit the higher your membership level is. This will help save you money and give you access to competitive rates and great products.

debit/credit cards

Credit Cards

From cash back to everyday low rates, we have a credit card to fit your lifestyle.

Mortgage / HELOC

Whether you’re purchasing a home, looking into refinancing or want to tap into your home’s equity, we’re here for you with competitive rates.

student loans

Student Loan and Student Loan Refinancing

We offer affordable private loan lending solutions and student loan refinance options.

Personal Loans

A personal loan is a great way to consolidate debt, finance home improvements or cover unexpected expenses. Our quick, affordable personal loan can give you the cash you need, when you need it.


Still looking to close your account?

Close Online | Download Form (print)

I Had a Member Service Issue

Our goal is to provide you with outstanding service during every interaction that we have with you. We’re sorry to hear that we didn’t meet your service expectations. We would like an opportunity to review and address the situation.


Still looking to close your account?

Close Online | Download Form (print)

I’m Moving Out of the Area

You’re moving — that’s an exciting adventure! Just because you’re moving doesn’t mean you have to close your Summit account. We have several solutions for you to access your account and interact with our Member Service team no matter where you are. Here are some options.


Digital Access

Virtual Branch

See and talk directly to a Summit Relationship Specialist with a Zoom appointment at our Virtual Branch and do almost everything you’d do at a physical branch, right from your mobile or electronic device. It’s easy, convenient, and safe.

dollar sign

Online/Mobile Banking

Did you know you have access to your account wherever you are? You can check your balances, set low balance alerts, set up scheduled transfers, deposit checks, chat, send secure messages to a Member Service Specialist in your online access and mobile banking accounts. We also have a Virtual Branch with Zoom appointments for your face-to-face needs.

ATMs Available Nationwide

Shared Branching

Even if you don’t live or work near a Summit branch or if you’re traveling, you can visit any of 5,600 CO-OP Shared Branches nationwide just like you were at a Summit branch. Check out our blog on how you can benefit from using a Shared Branch! 

Find a Shared Branch near you!

money withdrawal

ATM Access

You have 24/7 access to your accounts through a vast network of Summit and surcharge-free partner network ATMs. Use your Summit ATM Card or Summit Visa® Debit Card at:

Loans & other savings options

Did you know we can help you save money wherever you are! We offer competitive rates and great products.

debit/credit cards

Credit Cards

From cash back to everyday low rates, we have a credit card to fit your lifestyle.

school

Student Loan and Student Loan Refinancing

We offer affordable private loan lending solutions and student loan refinance options.

Personal Loans

A personal loan is a great way to consolidate debt, finance home improvements or cover unexpected expenses. Our quick, affordable personal loan can give you the cash you need, when you need it.

money management

RoundUp Savings

Start automatically saving for a rainy day, vacation or any savings goal! Turn swipes into savings overnight with a RoundUp Savings account

Financial Education for Your Financial Wellness

branch

The Summit Blog

Tips and tricks for saving more money by providing useful articles to help you manage your finances.

financial resources

GreenPath

GreenPath’s certified experts will empower you to eliminate financial stress, get out of debt, increase savings, and achieve your financial goals.


Still looking to close your account?

Close Online | Download Form (print)

Other

We’re sorry to hear you would like to close your account. We would like an opportunity to learn more about why. 


Still looking to close your account?

Close Online | Download Form (print)