Digital Banking Guide

Online Bill Pay

young man using laptop

The Convenient Way to Pay

Simplify your life with a convenient Online Bill Pay experience. With Summit’s FREE Online Bill Pay1, you can pay anyone, at any time, from anywhere that you can access your account online. Bill Pay lets you pay and manage your bills from one simple-to-use place. You can even schedule your payments so you don’t miss due dates.

Benefits:

  • Online Bill Pay and The Summit FCU Mobile App are free
  • Pay bills directly from your computer or mobile device
  • Schedule all your payments in one place. You can pay credit cards, external loan payments, utilities, cell phone, doctors/dentist, insurance and more
  • Enjoy faster payment — your payment will be processed in the same day as requested (before 9:00 pm Eastern Time)2
  • Schedule automatic recurring payment rules for each payee
  • Receive confirmations when your payment has been sent
  • Receive eBills right to your inbox3 
  • Arrange email alerts for bill arrivals, due dates and upcoming payments
  • Categorize your bills by type of service, such as credit cards, automobile servicing, etc.
  • Run payment reports and create custom reports

What You Will Need:

  • Summit Online Access username and password or with your account number follow the steps for initial Summit Online Access setup.
  • A recent bill or statement to reference your payee’s information (recommended to confirm payment information)

Getting started with Bill Pay at The Summit is easy, secure & convenient

If you’re already a member of The Summit and have a checking account, simply use your credentials to login.

New user? To get started with Online Access to begin enjoying convenient, secure banking anytime, enroll today. Click here to reset your password?

Once you’re logged in, follow these steps to enroll in Bill Pay:

On Computer – Two ways to access

From Online Access Banner
From quick access panel

From Online Access Menu

  1. Select “Pay Bills” tab at the top of the page and then select “Bill Pay”
  2. Enter the requested Sign Up information, accept the Terms and Conditions and select “Complete Sign Up”

OR….

From the quick access panel from the Internal Accounts page

  1. Click “Bill Pay” and then “Sign up for payments”
  2. Enter the requested Sign Up information, accept the Terms and Conditions and select “Complete Sign Up”
Pay Options

On The Summit’s Mobile Banking App

When logged into The Summit’s mobile app

  1. Click “Pay”
  2. Select “Pay Bills”
  3. Enter the requested Sign Up information, accept the Terms and Conditions and select “Complete Sign Up”

About eBill

  • An eBill is an electronic copy of your paper bill from stores, utilities, etc., that you can view anytime from within Online Bill Pay.
  • You will be notified when your eBill arrives and when it is due.
  • To identify if you are able to receive an eBill from a vendor, locate the payee in your payee list. If you see an “eBill Eligible” link to the right of the payee name on the Mobile app (underneath the payee name on a desktop), an eBill is available.
  • To sign up, select the eligible payee’s name. Scroll down to settings and click “Enroll”. You will need your username and password for the online account of the payee.

FAQs & Bill Pay User Guide

How do I add a Payee?

To add a new payee within Online Bill Pay:

  1. Click “Add Payee”
  2. In the search box type in your payee’s name.
  3. If the payee is recognized by Online Bill Pay, then select the appropriate payee from the list of common payees and enter the payee details. Payee details will include the Payee nickname, Account Number, Zip Code and Category.
  4. If the payee is not recognized by Online Bill Pay, then select “Manually add” to enter the payee details.  Payee details will include the Payee nickname, Phone Number, Email Address, Account Number, Address and Category.
  5. Select “Save.”

Note: Some payees may require additional information.

How do I make a payment?

To make a payment to an existing payee:

  1. Find the payee from your list of Payees.
  2. Select the “Account” to pay from.
  3. Enter the “Amount” to pay.
  4. Enter the “Send on” date.
  5. Click “Pay”
  6. Review the payment & click “Submit”
  7. “Close” the Review Payment window.

How do I view my payments details?

To view a scheduled payment:

  1. Find the payment in your “Payment Calendar”.
  2. Select the payment you wish to view.

How do I edit an already scheduled payment?

To edit a scheduled payment:

  1. Find the payment in your “Payment Calendar”.
  2. Select the payment you wish to edit.
  3. Click the pencil icon within the Payment Details window.
  4. Make the appropriate edits to your payment.
  5. Click “Review Payment”
  6. Review the changes to the payment & click “Confirm Payment”

How do I delete a scheduled payment?

To delete a scheduled payment:

  1. Find the payment in your “Payment Calendar”.
  2. Select the payment you wish to delete.
  3. Click the trash can icon within the Payment Details window.
  4. Confirm that you’d like to delete the payment and click “Delete Payment”

How can I personalize my Payees name?

Select “Manage”

Click “Payees”

Select the Payee that you’d like to edit.

Click on the pencil icon.

Make desired changes and “Confirm Edits”

What is an eBill?

An eBill is a digital version of your paper bill, available from many stores, utilities, and service providers, that you can view anytime within Bill Pay. eBills make paying bills easier by automatically notifying you when a new bill arrives and when it’s due.

Is my Payee eligible for an eBill?

To identify if you can receive an eBill from a vendor, locate the payee in your payee list. If you see an “eBill Eligible” link to the right of the payee name on the Mobile app (underneath the payee name on a desktop), an eBill is available.

How do I set up eBills?

If eBills are eligible for one of your existing payees, eBill Eligible will show below the payee name.

  1. If it is eligible, click on the payee’s name.
  2. Under “Settings” & “eBills” select “Enroll”.
  3. In the Manage eBills window select your Billing Cycle and enter your Login ID, Password & Confirm Password for that payees online portal.
  4. Click “Save”
  1. Mobile Banking is a free service available only with a Summit FCU Account. Your mobile carrier’s text messaging and data charges may apply. The Bill Pay option is free to all Summit members. Bill payments will be deducted from your Summit account via electronic bill payment through the ACH (Automated Clearing House). If the vendor to whom you are making your payment does not accept payment electronically, checks will be mailed directly to them.
  2. Electronic payments may take 3-5 days to be received. Check payments may take up to 10 business days.
  3. If you opt to receive eBills, you will be required to review and approve all eBills prior to authorizing a payment. This is an important step to ensure that all billing is accurate.